Shipping policy

How does delivery work?

✔︎  You’ve made an order, the sun is shining and an angelic choir is singing in the background knowing your Relaxor Therapy is on its way - now what?

Once an order is placed, our team will carefully collect your item(s) from the clouds and package it with hugs and love, so please allow up to 72 hours for our team to pick and pack your order.

Your item(s) will then gently be sent via Australia Post, and then it should be safely in your patiently waiting hands within 2-8 business days**.

As soon as your order is sent you will receive a shipping confirmation email from us complete with a tracking number so you can follow this magical journey.

Although we require a signature on delivery, due to current COVID-19 limitations this is at the discretion of the Australia Post’s delivery driver and they may leave your package in a safe place, or take it to your nearest post office if you are not home.

*Please note: We send via signature required post to ensure safe delivery - if you opt for ‘Authority To Leave’ yourself, we are not responsible for the package in the rare case it is missing or stolen.

 

Last update: 29 July 2022